Privacy Policy

1. What data do we collect?

1.1 On our website proconmedical.eu personal data is processed by

PROCON MEDICAL OÜ (Reg. No. 11071397)

Narva mnt 7b, 10117 Tallinn, Estonia

Customer service +372 58542886 or info@proconmedical.eu

1.2 The Customer gives the Seller a clear and informed consent for processing their personal data.

1.3 PROCON MEDICAL OÜ collects and processes the following information:

1.3.1 Customer’s first and last name

1.3.2 Customer’s e-mail address

1.3.3 Customer’s phone number

1.3.4 Delivery address

1.3.5 Customer’s bank account number

1.3.6 Communication between the Customer and PROCON MEDICAL

1.3.7 Customer’s location and IP-address

2. Cookies

2.1 Cookie is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser.

2.2 Procon Medical uses cookies to analyse web page traffic and improve their website in order to tailor it to customer needs.

2.3 If a Customer hasn’t modified its browser to decline cookies, the web browser will automatically accept them.

3. How do we use your personal information?

3.1 ProCon Medical collects your data only for the following purposes:

3.1.1 Processing and delivering your order

3.1.2 Making payments

3.1.3 Analyzing customer preferences

3.1.4 Tailoring the website to customer needs

3.1.5 Communication

4. How do we store your data?

4.1 Customer data is stored in servers located within the European Union and the European Economic Area (EU/EEA).

4.2 Customer data is stored up to three years. Financial accounting data is retained for seven years.

4.3 Only assigned employees and members of the board have access to customer data and may use it only to provide services.

5. Sharing your personal information

5.1 Customer data is confidential. It is not disclosed and not made accessible to Third Parties without the customer’s prior consent, except in the following cases:

5.1.1 Cases provided by law.

5.1.2 Only indispensable information for authorized partners Itella Estonia OÜ, AS Eesti post and DPD Eesti AS to provide shipping services.

5.1.3 Only indispensable information for an authorized partner Maksekeskus AS to provide payment services.

6. Customer’s rights

6.1 The customer has the following rights in connection with the processing of customer data:

6.1.1 Have access to the customer data provided by him/her.

6.1.2 Apply for correction of his/her customer data, if the data is insufficient, incomplete or incorrect.

6.1.2 Request removal of his/her customer data if the data processed on the basis of the customer’s consent and the customer withdrew his/her consent. Such a right does not apply if the customer data that the customer requests to be removed is also processed on other legal grounds.

6.1.3 Submit complaints about the use of customer data to the Estonian Data Protection Inspectorate if the customer believes that processing of the customer data violates his/her rights and interests under the applicable law.

6.1.4 If you require a more thorough explanation or have questions about our Privacy Policy and the processing of your customer data, please contact us via email info@proconmedical.eu.